Seller Policy – Bazzar Buddy
At Bazzar Buddy, we value the contributions of our sellers and strive to create a fair, transparent, and efficient marketplace. This Seller Policy outlines the responsibilities, rights, and guidelines that all registered vendors must follow to ensure a seamless and trusted shopping experience for our customers.
1. Seller Registration
All individuals and businesses interested in selling on Bazzar Buddy must complete the registration process. Sellers must provide accurate business information, contact details, payment account information, and proof of identity if required.
2. Product Listings
All products must be listed with accurate names, descriptions, prices, categories, and images.
Items that are illegal, counterfeit, or violate intellectual property rights are strictly prohibited.
Product availability and stock must be updated regularly to avoid cancellation and delay issues.
3. Pricing & Discounts
Sellers are responsible for setting product prices and discounts. However, all discounts must be genuine and not misleading. The unit price must be greater than 0, and any discount must be lower than the product price.
4. Order Management
All orders must be processed within the committed time frame.
Delays, cancellations, or stock issues must be promptly communicated to the buyer and the support team.
5. Shipping & Delivery
Sellers must use reliable delivery services and follow Bazzar Buddy’s shipping guidelines. Tracking information should be provided for every order, and packaging must be secure and professional.
6. Return & Refund Policy
Sellers must comply with Bazzar Buddy’s return and refund policies. Products that are damaged, incorrect, or defective must be accepted for return and the refund processed promptly.
7. Seller Conduct
All sellers are expected to conduct themselves professionally. Any form of abusive language, fraudulent activity, or manipulation of the review system will result in account suspension.
8. Account Termination
Bazzar Buddy reserves the right to suspend or terminate seller accounts that violate platform rules, harm the customer experience, or engage in fraudulent activity.
9. Commission & Payouts
Bazzar Buddy charges a commission on each sale. Payouts are processed based on a fixed schedule and only for completed and confirmed orders.
10. Updates to the Policy
We may update this Seller Policy from time to time. All sellers will be notified of major changes via email or dashboard notifications.
By selling on Bazzar Buddy, you agree to abide by this Seller Policy and all platform terms and conditions.
If you have any questions or need support, please contact: [email protected]
Bazzar Buddy is your trusted multi-vendor eCommerce marketplace, connecting buyers and sellers across Pakistan with ease, quality, and affordability.